We know that every business has its own unique challenges to face. Unlike some business consultants, we don’t claim to have expert knowledge about your business, that’s where you come in. However, we do know about business performance and the way in which building capability can solve some challenges that most businesses face. Here are a few of the problems that we help our clients to solve:
All organisations have talent hidden at every level of their business. Some are just better at recognising it than others. If you have a structured process in place to identify your high-fliers, you will now need to focus on their development to retain and engage them, and realise the benefit of their talent. Whether you need to focus on developing the talent group itself or the people that lead them, Beyond Performance can help you to put a plan in place. Learn more if talent growth & retention is a challenge for your organisation
Your organisational culture is made up of a number of behaviours and attitudes that are accepted as ‘norms’. It can also be influenced by market forces, industry-wide standards, customer demands and many other factors unique to your business. Beyond Performance will help you to diagnose these norms within your organisation and help you to build a learning and development programme that keeps your culture working for you. Find out how we can help if your culture is a concern
Businesses can’t exist without customers, but how well do you understand yours, and how 'customer literate' is your business? It requires some outside-in thinking to really deliver great customer experiences. Often businesses need to develop and communicate a clear customer philosophy in order to focus business activity on the end user of your products or services. It could be that your whole organisation needs to focus their decisions and actions on some core customer profiles. Learn how to increase your customer literacy
Change has become the new ‘normal’ with businesses expected to be continuously flexible and adaptable. Your culture and capacity to thrive in this environment influences how successful your business will be. By equipping your teams with the right mind set and tools, you can take control of the way your business responds to the ever shifting dynamics of the market. We can help if your business benefit from some support through your change
“Insanity: doing the same thing over and over again and expecting different results.” Einstein’s definition gives us the clear message that there’s little point in expecting to develop new products and services if we’re not prepared to develop new processes, capabilities and a culture to match. However, many businesses don’t know where to start. Beyond Performance can help you to define your business and people capability needs. Learn more if you need to stimulate the right innovation in your business.
Building a leadership development programme for your management team is a key part of business succession planning. For both new managers and senior leaders, a leadership programme will help make sure that your business has the right people with the right skills and knowledge to succeed through your next growth phase. If you need more clarity around the specific learning and development needs of your leadership group, we can help
All businesses are driven by growth or change goals to improve financial performance. These goals most often focus on cutting costs or boosting revenue. Beyond Performance can impact on the ability of your business to achieve your targets by improving the capability and confidence of your people. Our programmes are designed to get your teams working together in a way that’s geared towards better financial return. Find out more about creating a measured approach to capability building.
Performance shortfalls come in many shapes and sizes: poor customer satisfaction, loss of talented staff, lack of a sales pipeline, product failure, low productivity, poor financial performance, damage to your employment or commercial brand and more. Beyond Performance can deliver a structured development programme that will put the right solution in place as quickly as you need it – in order to deliver long-term results. Learn more if you need to work on your shortfalls.