Organisational culture is made up of a number of behaviours and attitudes that are accepted as ‘norms’. Your culture will also be influenced by market forces, industry-wide standards, customer demands and many other factors.
These norms influence your success to such a degree that if they point away from your goals, those goals will not be achieved - no matter what change management processes you put in place. Every person within your organisation can influence your organisational culture – for better or worse.
Beyond Performance will help you to diagnose the key norms that are at play within your organisation. This analysis will provide a strong platform on which to build a learning and development programme that ensures your organisational culture works for you.
Your culture has got you to this point and some existing norms will continue to be valuable. However, others may need to change for your business to achieve its next set of goals.
Organisational culture change is only possible if there are positive support mechanisms in place, consistently reinforcing and cementing the desired behaviours. A comprehensive learning and development programme can be a powerful tool to do exactly that – while also helping individuals gain insights into their own behaviour and the expectations of their contribution to their organisation.
Beyond Performance programmes promote engagement behind your desired norms by delivering and reinforcing skills and concepts at every level of your business structure — providing exactly the right fuel to create a culture that enables your future.
Our approach encompasses the delivery of content within a structure of collaboration through the business that ensures wide participation and engagement. What that means is that the performance enhancement you are striving for will be sustainable.
Context: Beyond Performance will help you to clearly articulate your goal and its context throughout the organisation.
Content: By breaking down your goal into milestones, we will design your curriculum with the needs of each audience in mind. Generally expressed as a series of horizons, the content is delivered in line with your business’ tolerance for speed, volume and change.
Collaboration: We will work within the culture of your organisation using your language, value systems and processes to engage and rally the whole organisation behind the culture change programme.
Beyond Performance programmes promote engagement behind your desired cultural norms by delivering and reinforcing skills and concepts at every level of your business structure - providing exactly the right fuel to create a culture that enables your future.Find Out More
The cost of disengagement and employee churn, particularly in your talent group, can have a significant impact on your top and bottom line. Our experts can create specific talent management programmes designed with individual and group needs in mind.Find Out More
How well do your teams understand your customer? Improving customer literacy puts employees in a better position to deliver great customer service. They will have more confidence to manage the customer, they'll respond faster, raise satisfaction and increase the likelihood of customers buying your products or services more often.Find Out More
Businesses are now expected to be flexible and adaptable without a driving force of what was once known as 'change'. By building organisational resilience and equipping your teams with the right mind set and tools, you can take control of the way your business responds to the ever shifting dynamics of the market.Find Out More
Whether you need to inject new thinking into specific processes or your whole business needs a different approach to delivering new products and services, we can help you to analyse and define your capability development needs in relation to the type of innovation that suits your business goals.Find Out More
For new and senior leaders alike, an accelerated leadership development programme is a sure fire way of having the right skills and knowledge to succeed through your next growth phase. We can pull from our existing framework of content or develop a tailored programme that aligns to your business performance goal.Find Out More
Found in many shapes and sizes, performance shortfalls often drive action by the business to make change. We can support performance improvement by developing an end-to-end learning programme that directly addresses the challenges you face. Referencing the Performance Equation, we establish and measure progress so we can keep on track.Find Out More
We're all about designing and delivering responsive, end-to-end learning and development programmes that deliver capability and results today and tomorrow.
So that we can stay true to our promise of achievement of your performance goal, measurement is central to our way of working.
Your programme is designed to get people moving in the same direction and involve the whole organisation for faster performance.
Unlike many other providers, we deliver custom-made content that takes its roots from your unique context and your business performance goal.
We partner with you to deliver expertise in the size and shape that gives your business most traction.
By building the capabilities of your people in line with your strategic goals, our programmes put you in the best position to create real business momentum.