The Beyond Performance Blog

The Background

The impact of new technology, new distribution models, changing customer behaviours and tightening local and global regulations have hit the New Zealand insurance industry hard. Tower Insurance was struggling to keep up with the pace of change and was losing customers and market share.   The business was also experiencing a high turnover of staff coupled with reasonably low engagement. There was a clear need to lift performance.

by Mary Johnson

We’re a pretty diverse group at Beyond Performance, with the majority of us coming from different parts of the world.  Funnily enough, as a team it didn’t occur to us that we should stop to think about our diversity and how we may need to be politically correct at this time of year.  However, we know it’s a hot topic for many out there, so here are our top three tips to ensure an inclusive and enjoyable season:

Back in 2014 Lisa Gunnery was given the opportunity to spend six days in India working with The Hunger Project through a leadership programme run by Sovereign Insurance. It was an opportunity that transformed her worldview, self-image and career direction. As the current New Zealand CEO of The Hunger Project, Lisa now spends her time creating awareness around the organisation’s work with communities in some of the world’s poorest countries – and delivering a fresh perspective on some key organisational challenges like leadership, collaboration and motivation.